Cipher TV FAQ
How much bandwidth will this use?
HD TV uses between 2.5 Mbps and 5 Mbps.
Do I need to have a minimum package to get service ?
Yes, You must have a minimum of Extreme Pro – 10 Mbps to get TV service.
What Channels are available ?
Is there a Cipher User Guide?
Yes, here it is.
Does the Cipher TV Service have a PVR feature ?
PVR is an advanced feature that is being developed and integrated right into the CipherTV system. Expect the full technology and feature to be released soon.
Do you offer a Timeshift option for TV ?
Yes, for $8/month you can add this feature.
Do I need to be a Velocity Networks client to get TV service from Velocity Networks ?
Yes you do need to have Velocity Networks internet to get our TV. Our TV solution is only available to our clients on our network.
Can I take my TV unit when I travel ?
At this time there is no option to use the TV box outside of our network.
What costs are involved ?
Base TV package is $ 17.95, plus any other packages you choose.
Plus monthly rental for the TV box is $ 7.50 / month for the first unit and $ 5.00/ month for the second unit
There is also a one-time setup fee for each box – $50 for your first TV box and $ 25 for each additional box.
Cipher TV User FAQ
How do I find the TV guide ?
- Option # 1
- from the TV channel
- double click the back button
- Option # 2
- From TV page press down arrow once, then press right to get guide options
- then watching TV page
- REP is channel guide on the bottom of the screen
- Arrow forward to current time. (right arrow)
- One click gets you to picture in picture
- Double click to gets that channel
- Option # 1
What is VoD ?
VoD is Video on Demand – Some content providers offer this service more are adding it to channel each month – For now, Hollywood package offers Movies available at no extra cost to you
Where is VoD - Video on Demand ?
- When on TV page
- Once press down, then press right to get guide options
- Choose VoD
Can I add other Apps to this ?
Yes, Any App you find on Play Store you can add in this box. Like CraveTV, Amazon Prime etc.