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50Mbps

Velocity Networks is here for you!

During COVID 19, we realize the need for the internet is much higher as most families are now working from home.

NEW INCREASED SPEEDS 50 Mbps PACKAGE

During these times we have temporarily increased the Velocity Pro package from our 30 Mbps/5 Mbps internet speeds to 50 Mbps/10 Mbps, to help with the increased demand in your home.

If you require these higher speeds, please call our support line at 403-537-2560 ext 2

Phones

Unlimited* Residential VOIP Phone NOW Available.

Stay connected with our NEW Voice over Internet Phone System

Enjoy unlimited calling within Canada or North America with 2 easy packages to choose from starting at $19.95/month

We make it easy:

Keep your exsisting phone number, with our port forwarding option.

No site visit required.

Stay connected while you travel.

Since 2008, Velocity Networks has emerged from its small town roots to become a local leader in Wireless and Fibre internet services.

Our team has established a stable network that we continuously maintain and upgrade through our dedication to emerging technology and superior service delivery providing quality high speed internet to residential and business customers in both urban and rural communities, with new deployment of fibre and 5G technology.

Unlike the larger telecoms, we can provide unlimited data, no contracts* and free installs* for our internet services.

Our goal is simple, to offer high quality, affordable and reliable internet with honesty, integrity and reliability .
We are proud to say we deliver more than just a promise, to our community!

Why Choose Velocity?

UNLIMITED DATA
NO CONTRACTS!*
NO INSTALL FEES*
WE NOW OFFER AN IPTV SOLUTION!
Google Rating 4.415
We are a local company

Testimonials

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Velocity News

COVID 19

During these hard times Velocity Networks continues, to monitor and adjust to the needs of its staff and our clients. We understand that many people are now working from home and need continued reliable internet. For that reason Velocity Networks will continue with business as usual, with one specific difference, effective immediately the storefront will be closed to the public.

If you are needing to make payment, please use the following alternatives.

Call Tech support at 403 537 2560 ext 1 – Credit Card Payments
Online Banking, Velocity Networks -Cochrane is registered with the following
1. BMO
2. ATB
3. Royal Bank
4. Credit Union
5. Scotia Bank
6. CIBC
Account Manager – Credit Card
1. you may sign in through www.velocitynetworks.ca
2. Click account manager
3. Enter username and password – if you do not have this information please call tech support 403 537 2560 ext 1
Mail in Cheque – Velocity Networks is still accepting cheques, you may mail it to
1. Box 295, Cochrane AB T4C1A5
Auto Debit – Automatic Payment from your bank account
1. Please email billing@velocitynetworks.ca to set this up.

If you are needing to stop by the storefront to pick up equipment, TV Roku, Device or P.O.E., please email info@velocitynetworks.ca IN ADVANCE to set up an appointment to stop by.

Service Calls or In home Appointments:

As the internet is an essential service, Velocity Networks is still operational currently for service calls and installs. However, that may change as we watch COVID-19.

Velocity Networks has in place questions that will be asked when booking appointments with our technicians. These questions are for the safety of our staff, as we have to enter your premises to complete installs or service calls.

As health conditions can change in hours/days, they will be asked again the day of appointment when the tech confirms your appointment.

YOU MUST ANSWER the phone the morning of, for these questions to be asked.

If there is no answer, we may cancel the appointment.

Is anyone sick or ill in your home?
Are you currently under self-quarantine?
Is anyone in your home immunocompromised ?
Have you or a family member in the home recently traveled outside of Canada?
Is it ok, if we enter your home.?

We realize these are serious measures and not a very light hearted letter, we are doing our best to keep our staff and clients safe during these times.

Usage of Internet:

Velocity Networks and all ISPs have noticed a huge increase to our bandwidth usage as much as 40% as most people are staying home and using the internet to full capacity. This is affecting all internet companies, not just Velocity Networks. We are all working hard to keep on top of these massive increases in non standard times of day. We thank you for your understanding as we all work through these exceptional times.

Velocity Networks wants everyone to enjoy the internet to the best of our ability, with quality and reliability, and we thank you for your patience.

Are you working from home and need faster speeds?

Internet usage aside, we realize you may need faster speeds.

If you are working from home and need more speeds, please call tech support. This can be done over the phone, with a simple package change. 403 537 2560 ext 1

Thank you:

Thank you to all of our clients, we truly appreciate your support during these times.

The Velocity Networks team wishes you good health, warm and cozy positive thoughts, with some lovely wine.

As a community WE are strong and we will get through this together, being friends and neighbours to all.