Safety is our priority for our customers and staff.
Storefront is now open with normal business hours M-F 8am to 4PM
Face masks are mandatory for entry into the store.
We ask that if you have COVID-19 like symptoms, please do not come into the storefront.
How are we keeping you safe?
Covid-19 Policy and Procedures are in place for your safety.
As health can change rapidly from day to day, we have a 3 point questions system for our COVID policy & procedures. This includes, at the time of making the appointment, the day before your appointment, another call is made and then again the morning of the appointment.
You MUST answer the morning phone call. If there is no answer, our installers will reschedule your appointment.
Our field installers have personal protective equipment, including a face mask, hand sanitizer and gloves while they are in your home.
We have a plexiglass shield, hand sanitizer, face mask, and cleaning procedures in place after each customer at the storefront.
These policies are in place for your safety and our staff members.
Thank you for your understanding.
Tech Support
Get in touch!
support@velocitynetworks.ca
403 537 2560
Are you having issues?
Please try our Route This app it offers self-help solutions.
As a client of Velocity Networks with this app, we can zero in on the issues you are having to make sure you have the best internet service possible!
Want to test your speeds?
Please try our Beta Speed test.
This server is in test mode but feel free to try it!
Why Choose Velocity?
Velocity News
Now Available: — Route This APP —
Velocity Networks customers now have access to our own instance of a great new app called Route This which can help and diagnose network issues.
Route This App allows you to easily diagnose and troubleshoot any WiFi or conductivity difficulties you are experiencing.
Our new Route This APP self-help can help you see and solve some of the most common home networking issues – use it 24/7
Use the Route This App to diagnose:
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Slow Speeds
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Video Buffering
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Disconnections
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Bad Home Coverage
Promotions
Get one month Free!
Sign up with Velocity Networks in April 2021 and receive your first month free.
Some conditions apply.
Call us today to book your appointment 403-537-2560